Discoverflow | Cayman | ky1306484445| FAQ | my-cloud

The base plan is the minimum requirement that customers have to purchase to receive the allowance and reduced rates. The plan has an allowance of minutes, texts and data.

Existing postpaid customers may visit any Flow Retail Outlet and sign up for these plans or they can call the contact Centre to request the new plan.

The MyRoaming plans are available on a 1 month contract.

No the MyRoaming Plans are available on all mobile handsets. Customers wanting to use data will require a data enabled handset.

If you’re a new or existing Mobile Postpaid customer you can sign up at any Flow Retail Store, Online on this page or by calling the contact center at 1-800-804-2994.

No. MyRoaming plans apply when you roam within mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI), mainland UK and the Bahamas.

Both the BlackBerry Passport and MyRoaming Plans can coexist together. However, the BlackBerry Passport Plan will be used first.

It’s a special dialling code you can use to receive a discount of 33% on every dollar spent after $5 on international calls made using your residential landline. The discount applies only after the $5 threshold has been reached. Certain countries are excluded from the discount offer.

No sign up is required for 10-10-335. Just pick up your phone and dial 10-10-335 and your international number as usual.

All residential landline customer accounts will benefit from 10-10-335. Customer accounts categorized as Businesses are not eligible for this offer.

If the cost of your call is less than $5 you will be charged at the regular rate.