We have devised a plan for Postpaid customers that provides substantial discounts while you are roaming within the USA, Canada, UK and Bahamas. The base plan costs $19.95 for 1 Month and includes an allowance of 30 minutes, 30 texts and 30MB of data and also allows you to add a roaming data bolt-on. The new plan provides discounts while roaming in mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI), UK and Bahamas.

Customers who use up their allowances of calls, texts or data will be billed at the published out of bundle rates. These rates are reduced compared to the standard rates.

Existing postpaid customers may visit any Flow Retail Outlet and sign up for these plans or they can call the contact Centre to request the new plan.

The MyRoaming plans are available on a 1 month contract.

No the MyRoaming Plans are available on all mobile handsets. Customers wanting to use data will require a data enabled handset.

If you’re a new or existing Mobile Postpaid customer you can sign up at any Flow Retail Store, Online on this page or by calling the contact center at 1-800-804-2994.

No. MyRoaming plans apply when you roam within mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI), mainland UK and the Bahamas.

Both the BlackBerry Passport and MyRoaming Plans can coexist together. However, the BlackBerry Passport Plan will be used first.

TravelPass is a new mobile data plan that allows customers to purchase 500MB of data that can be used in 47 countries around the world, for a 7-day validity period. Travel abroad while paying the cheapest data rates enables subscribers to stay connected with their world.

Customers who have sufficient balance can purchase a TravelPass using one of the following ways –

  • Dialing *134# from a prepaid Flow SIM will present the subscriber with a menu of plan choices and response commands to complete the subscription process. Customers need to dial *134*6# to subscribe to the TravelPass 500 MB data plan, or choose option #4 from the *134# menu.
  • Dialing *129# from a prepaid Flow SIM will present the subscriber with the general menu. Customers will choose “PLANS”, then “ROAMING”, then “TravelPass”, and then can select the plan.
  • Using the MyFlow smart app from a Flow prepaid sim, customers can find TravelPass plans under “PLANS”, then “ROAMING”.
  • Purchasing from the online portal at www.topupflow.com.

500 MB – dedicated bundle for exclusive use in select markets (47) (see list below), consisting of 500 MB of mobile data only; available for 7 days from date of subscription.