4G LTE is the fastest mobile data network in the world. Download speeds can reach up to 100Mbps. It’s like having a fibre-optic cable in your pocket.

Yes, your existing device will work on our network. But, if you want to take advantage of the new speeds offered by Superfast 4G LTE you will need an LTE compatible device and LTE SIM card.

If you have a MyPlan with 3GB of data or more, and a compatible device you will be able to receive superfast 4G LTE. If you have mobile data plan that’s less than 3GB you will need to upgrade to at least a 3GB plan to be eligible for LTE.

No. Customers must have a local postpaid voice plan.

No. MyRoaming plans apply when you roam within mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI), mainland UK and the Bahamas.

If you’re a new or existing Mobile Postpaid customer you can sign up at any Flow Retail Store, Online on this page or by calling the contact center at 1-800-804-2994.

No the MyRoaming Plans are available on all mobile handsets. Customers wanting to use data will require a data enabled handset.

The MyRoaming plans are available on a 1 month contract.

Existing postpaid customers may visit any Flow Retail Outlet and sign up for these plans or they can call the contact Centre to request the new plan.

Got any additional questions? We are happy to help!

Call us

Call 1‑800‑804‑2994 if you're a Flow customer, or to join Flow call 1‑800‑534‑7253.