Page 3 | Flow | Cayman | ky1847040198| FAQ | advanced-video-service

Once the plan is added you will have immediate access to your allowances. You will receive a text message to tell you that you have now activated your MyRoaming Plan.

Please use a data manager app to keep track of your usage while you are using your phone when off island (roaming). Many smartphones have a built in usage counter to keep track of how many minutes, texts and data you are consuming. If your smartphone has this capability please re-set the statistics once you start roaming to ensure you are keeping track of your current usage. Please note that apps and trackers are estimates and may not represent exact usage. Any minutes, texts or data used outside of the plan will be charged at regular roaming rates, check our roaming page for details on these rates.

With 10-10-269 residential landline you can call any Flow Caribbean landline number and talk as long as you want. For each of these calls, pay no more than CI$10 on any day, at any time. Maximum duration of each call is 10 hours. Rates apply to International Direct Dialed calls made from fixed lines, on accounts categorized as Residential, only to other Flow telephone numbers in the Caribbean islands where Flow operates.

500 MB – dedicated bundle for exclusive use in select markets (47) (see list below), consisting of 500 MB of mobile data only; available for 7 days from date of subscription.

Once you have used the TravelPass data allowance, they will receive notifications alerting them to the end of bundle, and then further charging will be charged at the normal data roaming rates from the customer’s core balance.

TravelPass mobile data bundles can be used in the following 47 countries, see list below

Anguilla

Turks

Guyana

Czech Republic

Antigua

Bahamas

Martinique

Germany

Barbados

Panama

St. Barthelemy

Ghana

British Virgin Islands

Trinidad

USA

Ireland

Cayman Islands

Curacao

Puerto Rico

Italy

Dominica

Bonaire

US Virgin Islands

Malta

Grenada

St. Martin (French)

UK

Netherlands

Jamaica

St. Maarten (Dutch)

Albania

New Zealand

Montserrat

Saba

Australia

Romania

St Kitts

St. Eustatius (Statia)

Belize

Spain

St Lucia

French Guiana

Canada

Turkey

St Vincent

Guadeloupe

Costa Rica

 

Hello,

We’re writing to let you know that we’re making some changes and enhancements to your TV experience.

We’ve been adding new channels and content to our growing collection of new and high-quality programming on Flow TV:

  • It’s great news for sports fans, as we’re bringing you the new home of the Premier League in the Caribbean. RUSH, a brand-new sports channel, has joined Flow TV
  • A new educational channel UWITV recently joined our channel line-up
  • We’ve added more of the latest and most popular movies and TV shows to our Flow On Demand library, such as, John Wick: Chapter 3 - Parabellum, Aladdin, Men In Black: International, Godzilla: Kind of the Monsters and other box office hits
  • We’ve extended the number of channels available in our award-winning Flow ToGo app - it’s now loaded with over 130 live channels, including premium programming like HBO. Download it for FREE today in your App Store or enjoy it in your browser and take your favourite programming with you, on-the-go.

As we regularly review and refresh our TV service to bring you high quality content, as of October 31, 2019, we’ll be removing the channel E! Entertainment LA from our line-up

We’re sorry if this impacts your viewing habits, and we hope you’ll find plenty to enjoy through the new channels and content mentioned above and the many other great channels on Flow. You can find more information on the Flow TV line-up at www.discoverflow.co

Thank you for being a valued Flow customer!

Sincerely,

Your Flow Team

C&W has a wide portfolio of commercial interests, we continue to evaluate our product offers and take strategic decisions that we feel are in the best interest of our customers and the company.

The E! Entertainment LA channel will be removed from our TV line up.