Please see the price table for details.

For optimal performance, place the wireless modem in:

  • A central location in your home.
  • As high up as possible such as a shelf or within line of sight of your devices.
  • Avoid areas that may cause interference such as other electrical appliances or wireless devices (cell phones, cordless phones etc).
  • Avoid installing in an enclosed area such as closets.

There are many variables that could impact your speed when connected to the internet through a wireless network. These include the distance from the modem, the type of construction of your home (i.e. solid walls versus sheetrock) and any other electrical or wireless devices that may cause interference.

You will get the most accurate results when you are connected to the internet via a direct cable from your computer to your cable modem. Connections which depend on wireless may vary and don’t always provide accurate results. The best way to test your service is to connect to the internet directly with a cable connected between your computer and the Internet modem. Make sure you disconnect all other devices that are using the Internet for best results.

We have devised a plan for Postpaid customers that provides substantial discounts while you are roaming within the USA, Canada, UK and Bahamas. The base plan costs $19.95 for 1 Month and includes an allowance of 30 minutes, 30 texts and 30MB of data and also allows you to add a roaming data bolt-on. The new plan provides discounts while roaming in mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI), UK and Bahamas.

The base plan is the minimum requirement that customers have to purchase to receive the allowance and reduced rates. The plan has an allowance of minutes, texts and data.

Your initial allowance of 30 Mins includes calls to local USA, Canada, U.K. and Bahamas numbers while in those countries, the 30 Text Messages (SMS) are classed as anywhere Text and can be used to send messages to any Mobile operator at no additional charge. The 30MB data is for use while in the USA, Canada, U.K. and Bahamas.

The bundles apply to FLOW customers roaming in mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI). MyRoaming covers roaming calls made while in mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI) and where the recipient is located in mainland Canada, the continental United States, Puerto Rico and the United States Virgin Islands (USVI).

No. Receiving a Text message is free.