Discoverflow | Cayman | Simplified Billing

Flow eBilling

welcome to simplified bills

Understanding your bill shouldn't be complicated

That's why we’ve upgraded your bill format to make it clearer and easier for you to understand.

Flow eBilling

what's changing

  • An easier to understand one-page summary
  • A clear breakdown of cost by mobile, landline, broadband, and TV
  • More ways to pay your bill
  • The first page of the bill will be sent in the post. A full copy is available online via E-billing
Flow eBilling

sign up for e-billing

  • Visit the E-billing portal
  • Follow the instructions to create an account and link all your FLOW services.
  • Click "go paperless" to receive your E-bill.
Flow eBilling

ways to pay

There are many convenient ways to pay your bill:

FREQUENTLY ASKED QUESTIONS

Yes, you can. Once you are online you are able to access your E-bill summary in your email on any device and from any location. Likewise, with a smartphone, tablet or laptop, once connected to the internet you can log into your E-billing account.

FLOW hopes that you will enjoy the convenience, timeliness and ease of the E-billing, however if you opt to go back to a paper bill, please call the contact centre on 811 to make the request.

  • PDF version – This can be viewed using Adobe Reader
  • CSV download – This can be downloaded to your personal computer as a *.csv ( comma separated value ) file
  • Text document (.txt) download

Each paper bill includes all services associated with a single account number. All of the services associated with that account will be shown on the bill.

You will need to login to your FLOW E-billing account to view balances of reward points.

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