welcome to simplified bills

Understanding your bill shouldn't be complicated

That's why we’ve upgraded your bill format to make it clearer and easier for you to understand.

what's changing

  • An easier to understand one-page summary
  • A clear breakdown of cost by mobile, landline, broadband, and TV
  • More ways to pay your bill
  • The first page of the bill will be sent in the post. A full copy is available online via E-billing

sign up for e-billing

  • Visit the E-billing portal
  • Follow the instructions to create an account and link all your FLOW services.
  • Click "go paperless" to receive your E-bill.

ways to pay

There are many convenient ways to pay your bill:

Frequently Asked Question

Got any additional questions? We are happy to help!

Call us

Call 1‑800‑804‑2994 if you're a Flow customer, or to join Flow call 1‑800‑534‑7253.