Flow's Superfast 4G LTE network uses the North American standard 700MHz band, the same band used by AT&T and Verizon in the US. It’s compatible with the majority of US handset standards. We’re also the only network in the Cayman Islands to have 100% coverage - indoors, outdoors and wherever you are on the islands.
Yes, we’ll need to swap out your SIM so you can access Flow’s LTE network. You can visit any Flow store to have your SIM swapped for free after you have signed up for you new LTE data plan.
If you have a MyPlan with 3GB of data or more, and a compatible device you will be able to receive superfast 4G LTE. If you have mobile data plan that’s less than 3GB you will need to upgrade to at least a 3GB plan to be eligible for LTE.
Yes, your existing device will work on our network. But, if you want to take advantage of the new speeds offered by Superfast 4G LTE you will need an LTE compatible device and LTE SIM card.
4G LTE is the fastest mobile data network in the world. Download speeds can reach up to 100Mbps. It’s like having a fibre-optic cable in your pocket.
3G and 4G are earlier mobile data technologies which have slower download and upload speeds. Superfast 4G LTE is built on new infrastructure specifically designed to carry data and as a result provides download speeds up to 4 times faster than earlier technologies.
To get Superfast 4G LTE, you'll need a LTE compatible device, an LTE SIM and take a MyPlan 3GB (or more) data Bolt-on.
If you don't already have Superfast 4G LTE (if you have, you'll be able to see 'LTE' on the top left hand side of your screen), you'll need to:
Check your iPhone has software version iOS 7.1 or higher. You can check this in your General Settings > Software update.
Visit one of our stores to upgrade your SIM to a new LTE compatible SIM. It's a simple swap
We have 100% coverage Superfast 4G LTE across all three islands. That’s everywhere.
LTE stands for 'Long Term Evolution'. It is a radio access technology used to deliver superfast data speeds across a mobile network.
4G LTE is the most advanced wireless mobile data network in the world. It is the next generation of mobile communications that allows for superfast download speeds on LTE compatible mobile devices.