MISCELLANEOUS

Informatics Service

PART I (Item 901)

  1. Service Description
    1. This arrangement between a specific Customer and C&W, provides International Tollfree and Global Tollfree Services at discounted rates.
    2. Except as set out below, this item is subject to the terms and provisions of Item 402 of this Tariff.
  2. Definitions

    "Caribbean Band 2" is Antigua & Barbuda, Bermuda, Bonaire, British Virgin Islands, Curaco, Dominica (Commonwealth of), Grenada, Guadeloupe, Jamaica, Martinique, Montserrat, Puerto Rico, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Virgin Islands.

    "Caribbean Band 3" is Anguilla, Bahamas, Dominican Republic.

    "Caribbean Band 4" is Aruba, Haiti, St. Bartholomue.

  3. Terms and Conditions
    1. An initial 12 month contract term applies.
    2. The Customer must use the Informatics Service exclusively for call centre activities and must employ at least 12 persons that make or receive calls for the purpose of conducting call centre activities.
    3. The Service must be for inbound call centers only.
    4. The Customer must not resell, give away, barter or exchange the Informatics Service to any other person.
    5. Rates and Charges are in $U.S.
    6. Usage per month of over 1,000 minutes will be subject to volume discounts ranging from 10% to 25%, depending upon volume.
  4. Rates and Charges
    1. International Tollfree
      1. A service charge of $50 will apply per local number change and $100 per ITFS number change per country.
        2. Application FeeSet-up FeeMinimum Usage Charge(a)
        International Tollfree--$20

        (a) Monthly fee charge is per Tollfree Number per country activated.

      2. The following Usage Charges apply:
        3. Usage Charges – per minute (billing increments 6 seconds; subject to a minimum charge of 18 seconds)
        Minutes per month
        0-1000 (Level 1 (0%))30,000 (Level 2 (10%))75,000 (Level 3 (15%))151,000 (Level 4 (20%))300,000 (Level 5 (23%))300,000 + (Level 6 (25%))
        Caribbean Band 2$0.649$0.584$0.552$0.519$0.50$0.487
        Caribbean Band 3$0.799$0.719$0.679$0.639$0.615$0.599
        Caribbean Band 4$1.099$0.989$0.934$0.879$0.846$0.824
        Australia$1.35$1.215$1.148$1.080$1.040$1.013
        Austria$1.275$1.148$1.084$1.02$0.982$0.956
        Bermuda$0.649$0.584$0.552$0.519$0.50$0.487
        Brazil$1.275$1.148$1.084$1.02$0.982$0.956
        Canada$0.392$0.353$0.333$0.314$0.302$0.294
        China$1.35$1.215$1.148$1.080$1.040$1.013
        Denmark$1.275$1.148$1.084$1.02$0.982$0.956
        France$0.702$0.632$0.597$0.562$0.541$0.527
        Germany$0.702$0.632$0.597$0.562$0.541$0.527
        Hong Kong$0.884$0.796$0.751$0.707$0.681$0.663
        Indonesia$1.35$1.215$1.148$1.080$1.040$1.013
        Ireland$0.572$0.515$0.486$0.458$0.440$0.429
        Israel$1.35$1.215$1.148$1.080$1.040$1.013
        Italy$0.806$0.725$0.685$0.645$0.621$0.605
        Japan$1.35$1.215$1.148$1.080$1.040$1.013
        Liechtenstein$1.275$1.148$1.084$1.02$0.982$0.956
        Luxembourg$1.275$1.148$1.084$1.02$0.982$0.956
        Mexico$1.275$1.148$1.084$1.02$0.982$0.956
        New Zealand$1.35$1.215$1.148$1.080$1.040$1.013
        Singapore$1.35$1.215$1.148$1.080$1.040$1.013
        South Africa$1.35$1.215$1.148$1.080$1.040$1.013
        South Korea$1.35$1.215$1.148$1.080$1.040$1.013
        Spain$1.275$1.148$1.084$1.02$0.982$0.956
        Switzerland$0.806$0.725$0.685$0.645$0.621$0.605
        Taiwan$1.35$1.215$1.148$1.080$1.040$1.013
        United Kingdom$0.468$0.421$0.398$0.374$0.360$0.351
        USA$0.392$0.353$0.333$0.314$0.302$0.294
        Venezuela$1.013$0.912$0.861$0.810$0.780$0.760
        Rest of Europe$1.275$1.148$1.084$1.02$0.982$0.956
        Central America$1.200$1.080$1.020$0.960$0.924$0.900
        South America$1.275$1.148$1.084$1.02$0.982$0.956
        Rest of World$1.35$1.215$1.148$1.080$1.040$1.013
    2. Global Tollfree
      1. Service Charges:
        2. Pricing Element
        Number Assignment$150.00 per UIFN (paid to the ITU)
        Service Migration in US/Canada$50.00
        Service Charges$50 to change a UIFN (+$150 paid to ITU) $50 to change a Caribbean termination number
        Minimum Usage Charges$20.00 per number per country activated
        Caribbean Usage RatesSee Item 401(4)
        Billing Increments6 seconds (minimum charge of 18 seconds per call)
      2. Usage Charges
        3. 30,000 (Level 2 (10%))
        Usage Charges – per minute (billing increments 6 seconds; subject to a minimum charge of 18 seconds)
        Minutes per month
        0-1000 (Level 1 (0%))75,000 (Level 3 (15%))151,000 (Level 4 (20%))300,000 (Level 5 (23%))300,000 + (Level 6 (25%))
        Caribbean Band 2$0.669$0.602$0.569$0.535$0.515$0.502
        Caribbean Band 3$0.823$0.741$0.700$0.658$0.634$0.617
        Caribbean Band 4$1.132$1.019$0.962$0.906$0.872$0.849
        Australia$1.391$1.252$1.182$1.113$1.071$1.043
        Austria$1.313$1.182$1.116$1.050$1.011$0.927
        Canada$0.404$0.364$0.343$0.323$0.311$0.303
        China$1.391$1.252$1.182$1.113$1.071$1.043
        Denmark$1.313$1.182$1.116$1.050$1.011$0.927
        France$0.723$0.651$0.615$0.578$0.557$0.542
        Germany$0.723$0.651$0.615$0.578$0.557$0.542
        Hong Kong$0.911$0.820$0.774$0.729$0.701$0.683
        Indonesia$1.391$1.252$1.182$1.113$1.071$1.043
        Ireland$1.13$1.02$0.96$0.91$0.87$0.85
        Israel$1.391$1.252$1.182$1.113$1.071$1.043
        Italy$0.830$0.747$0.706$0.664$0.639$0.623
        Japan$1.391$1.252$1.182$1.113$1.071$1.043
        Liechtensten$1.313$1.182$1.116$1.050$1.011$0.927
        Luxembourg$1.313$1.182$1.116$1.050$1.011$0.927
        Mexico$1.313$1.182$1.116$1.050$1.011$0.927
        New Zealand$1.391$1.252$1.182$1.113$1.071$1.043
        Singapore$1.391$1.252$1.182$1.113$1.071$1.043
        South Africa$1.391$1.252$1.182$1.113$1.071$1.043
        South Korea$1.391$1.252$1.182$1.113$1.071$1.043
        Spain$1.313$1.182$1.116$1.050$1.011$0.927
        Switzerland$0.830$0.747$0.706$0.664$0.639$0.623
        Taiwan$1.391$1.252$1.182$1.113$1.071$1.043
        United Kingdom$0.93$0.83$0.79$0.74$0.71$0.70
        USA$0.404$0.364$0.343$0.323$0.311$0.303
        Venezuela$1.043$0.939$0.887$0.834$0.803$0.782
        Rest of Europe$1.313$1.182$1.116$1.050$1.011$0.927
        Central America$1.236$1.112$1.051$0.989$0.952$0.927
        South America$1.313$1.182$1.116$1.050$1.011$0.927
        Rest of World$1.391$1.252$1.182$1.113$1.071$1.043