MISCELLANEOUS
Informatics Service
PART I (Item 901)
- Service Description
- This arrangement between a specific Customer and C&W, provides International Tollfree and Global Tollfree Services at discounted rates.
- Except as set out below, this item is subject to the terms and provisions of Item 402 of this Tariff.
- Definitions
"Caribbean Band 2" is Antigua & Barbuda, Bermuda, Bonaire, British Virgin Islands, Curaco, Dominica (Commonwealth of), Grenada, Guadeloupe, Jamaica, Martinique, Montserrat, Puerto Rico, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Virgin Islands.
"Caribbean Band 3" is Anguilla, Bahamas, Dominican Republic.
"Caribbean Band 4" is Aruba, Haiti, St. Bartholomue.
- Terms and Conditions
- An initial 12 month contract term applies.
- The Customer must use the Informatics Service exclusively for call centre activities and must employ at least 12 persons that make or receive calls for the purpose of conducting call centre activities.
- The Service must be for inbound call centers only.
- The Customer must not resell, give away, barter or exchange the Informatics Service to any other person.
- Rates and Charges are in $U.S.
- Usage per month of over 1,000 minutes will be subject to volume discounts ranging from 10% to 25%, depending upon volume.
- Rates and Charges
- International Tollfree
- A service charge of $50 will apply per local number change and $100 per ITFS number change per country.
- The following Usage Charges apply:
Application Fee Set-up Fee Minimum Usage Charge(a) International Tollfree - - $20 (a) Monthly fee charge is per Tollfree Number per country activated.
Usage Charges – per minute (billing increments 6 seconds; subject to a minimum charge of 18 seconds) Minutes per month 0-1000 (Level 1 (0%)) 30,000 (Level 2 (10%)) 75,000 (Level 3 (15%)) 151,000 (Level 4 (20%)) 300,000 (Level 5 (23%)) 300,000 + (Level 6 (25%)) Caribbean Band 2 $0.649 $0.584 $0.552 $0.519 $0.50 $0.487 Caribbean Band 3 $0.799 $0.719 $0.679 $0.639 $0.615 $0.599 Caribbean Band 4 $1.099 $0.989 $0.934 $0.879 $0.846 $0.824 Australia $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Austria $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Bermuda $0.649 $0.584 $0.552 $0.519 $0.50 $0.487 Brazil $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Canada $0.392 $0.353 $0.333 $0.314 $0.302 $0.294 China $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Denmark $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 France $0.702 $0.632 $0.597 $0.562 $0.541 $0.527 Germany $0.702 $0.632 $0.597 $0.562 $0.541 $0.527 Hong Kong $0.884 $0.796 $0.751 $0.707 $0.681 $0.663 Indonesia $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Ireland $0.572 $0.515 $0.486 $0.458 $0.440 $0.429 Israel $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Italy $0.806 $0.725 $0.685 $0.645 $0.621 $0.605 Japan $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Liechtenstein $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Luxembourg $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Mexico $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 New Zealand $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Singapore $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 South Africa $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 South Korea $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 Spain $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Switzerland $0.806 $0.725 $0.685 $0.645 $0.621 $0.605 Taiwan $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 United Kingdom $0.468 $0.421 $0.398 $0.374 $0.360 $0.351 USA $0.392 $0.353 $0.333 $0.314 $0.302 $0.294 Venezuela $1.013 $0.912 $0.861 $0.810 $0.780 $0.760 Rest of Europe $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Central America $1.200 $1.080 $1.020 $0.960 $0.924 $0.900 South America $1.275 $1.148 $1.084 $1.02 $0.982 $0.956 Rest of World $1.35 $1.215 $1.148 $1.080 $1.040 $1.013 - Global Tollfree
- Service Charges:
- Usage Charges
Pricing Element Number Assignment $150.00 per UIFN (paid to the ITU) Service Migration in US/Canada $50.00 Service Charges $50 to change a UIFN (+$150 paid to ITU) $50 to change a Caribbean termination number Minimum Usage Charges $20.00 per number per country activated Caribbean Usage Rates See Item 401(4) Billing Increments 6 seconds (minimum charge of 18 seconds per call) Usage Charges – per minute (billing increments 6 seconds; subject to a minimum charge of 18 seconds) Minutes per month 0-1000 (Level 1 (0%)) 30,000 (Level 2 (10%))75,000 (Level 3 (15%)) 151,000 (Level 4 (20%)) 300,000 (Level 5 (23%)) 300,000 + (Level 6 (25%)) Caribbean Band 2 $0.669 $0.602 $0.569 $0.535 $0.515 $0.502 Caribbean Band 3 $0.823 $0.741 $0.700 $0.658 $0.634 $0.617 Caribbean Band 4 $1.132 $1.019 $0.962 $0.906 $0.872 $0.849 Australia $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Austria $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 Canada $0.404 $0.364 $0.343 $0.323 $0.311 $0.303 China $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Denmark $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 France $0.723 $0.651 $0.615 $0.578 $0.557 $0.542 Germany $0.723 $0.651 $0.615 $0.578 $0.557 $0.542 Hong Kong $0.911 $0.820 $0.774 $0.729 $0.701 $0.683 Indonesia $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Ireland $1.13 $1.02 $0.96 $0.91 $0.87 $0.85 Israel $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Italy $0.830 $0.747 $0.706 $0.664 $0.639 $0.623 Japan $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Liechtensten $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 Luxembourg $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 Mexico $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 New Zealand $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Singapore $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 South Africa $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 South Korea $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 Spain $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 Switzerland $0.830 $0.747 $0.706 $0.664 $0.639 $0.623 Taiwan $1.391 $1.252 $1.182 $1.113 $1.071 $1.043 United Kingdom $0.93 $0.83 $0.79 $0.74 $0.71 $0.70 USA $0.404 $0.364 $0.343 $0.323 $0.311 $0.303 Venezuela $1.043 $0.939 $0.887 $0.834 $0.803 $0.782 Rest of Europe $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 Central America $1.236 $1.112 $1.051 $0.989 $0.952 $0.927 South America $1.313 $1.182 $1.116 $1.050 $1.011 $0.927 Rest of World $1.391 $1.252 $1.182 $1.113 $1.071 $1.043
- International Tollfree