INTERNATIONAL DIRECT DIAL CALLS

General

PART D (Item 401)

  1. Service Description
    1. This item is subject to the terms and provisions of Part A of this Tariff.
    2. International Direct Dial ("IDD") Calls are calls that are directly dialed by the customer, without operator assistance, and which terminate overseas. Outbound IDD calls are billed to the calling party.
    3. Usage Charges apply to the Calling Party from the time the IDD Call is connected. Usage Charges vary depending on the day, the time of day and the IDD Call destination. See sub-item 4 for Rates and Charges.
    4. To make IDD Calls to countries located in the North American Numbering Plan Area, the Customer must dial 1+ the Area Code + the Telephone Number.
    5. To make IDD Calls to countries located anywhere else, the Customer must dial 011+ Country Code + City Code + Local Number.
  2. Definitions

    "C&W Caribbean" means those countries in the Caribbean where Cable & Wireless provides IDD Services; namely, Anguilla, Antigua & Barbuda, Barbados, Bermuda, British Virgin Islands, Dominica (Commonwealth of), Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad & Tobago, and Turks & Caicos Islands.

  3. Terms and Conditions

    [reserved for future use]

  4. Rates and Charges

    The following Rates and Charges currently apply.

    Usage Charges – per minute
    Daytime (8 am – 6 pm)Evening (6 pm – 8 am)Weekend (Saturday , Sunday and Public Holidays
    Jamaica, Turks, USA, Canada, UK and Ireland$0.35$0.25$0.25
    Rest of the World (except other*)$0.50$0.35$0.35
    Other Countries$0.80$0.55$0.55
    Inmarsat – E Atlantic/ W Atlantic/ Pacific$9.06$9.06$9.06
    Inmarsat – W Atlantic$7.92$7.92$7.92

    *The International Direct Dial rates for the following countries: Antarctica, Ascension Cuba, Cuba – Guantanamo, Soloman Islands, Guinea Bissau, Sao Tome and Principe, Norfolk Islands, Vanuatu (Rebublic Of), Saint Helena, Falkland Islands (Malvinas), Cook Islands, Syrian Arab Rebublic are; $0.80, $0.55 and $0.55 for Day, Evening and Weekends respectively.

  5. Talk Away
    1. Talk Away Service provides the Customer with a 10% discount on IDD calls to three designated Overseas Telephone Numbers.
    2. Customers subscribing to Talk Away Service must pay a one-time $5.00 setup fee.
    3. Talk Away Service is only available to Residential Customers.
    4. Customer must advise C&W of their three overseas numbers by calling, email, post, or visit to any C&W retail store. They may change their overseas numbers at anytime, at no charge.

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