Dear Valued Customers,
We have been monitoring the latest developments concerning the novel coronavirus (COVID-19). As guided by the Ministry of Health and Wellness (MOHW) and The Cayman Islands Government, effective immediately, our FLOW retail stores will be closed physically, until further notice.
We know and understand how important it is for you and your families to say connected at this time. As a result, we have activated our Virtual Retail Stores so that we are able to continue to serve you.
We are excited to provide you with these options, as they will allow you to still access our products and services, as well as our retail and customer care teams in a safe, easy and convenient manner.
The team is ready to assist you!
Please see the below ways to contact our virtual stores and customer care teams:
- Email: Cay-flowhelp@cwc.com
- WhatsApp: 345.925.FLOW(3569)
We also have a variety of options for bill payments and other services as follows:
- Our My FLOW App which can be downloaded from the Google Play or Apple stores
- Our website discoverflow.ky
- Via your online banking portal
Our primary focus, at this time, is the health and safety of our employees and customers. We strongly recommend that you take every precaution to protect yourself and your loved ones.
We will continue to monitor information and guidance from MOHW as well as our local government. We are committed to keeping your updated as this situation progresses.
In health and wellness,
Daniel “Danny” Tathum
Director-B2C
FLOW Cayman