Appointments | Flow



Ready to serve you!




As of August 14, 2017, our customer care centre moves from Galleria Plaza, West Bay Road to One Technology Square, George Town.


What does this mean for you?


You will enjoy a more spacious location, more parking and fewer delays when you visit us at One Technology Square in George Town. We're ready to help you with bill queries, product and service inquiries and more."


make an appointment


Please complete the form below to make an appointment to see a customer care agent. Submit your request at least 2 days in advance (Mon-Sat). Or call 949-7800 to make an appointment.


Appointments are available Mondays to Fridays, 8:30am to 9:30am and 2pm to 4:30pm







Walk-ins welcome

Monday - Friday

10:00 am - 02:00 pm


9 am - 4 pm