Dear Valued Flow Customers

At Flow, we are constantly reviewing the way we do business. Our goal is to offer the best network, service and value to all of our customers.

As part of this ongoing process, we have made the difficult decision to close our West Bay, Heritage Square store on 10 August 2019. We apologize for any inconvenience this may cause you.

As a result, we will have more staff to serve you in our other locations; Galleria Plaza, Anderson Square, Countryside Shopping Centre and One Technology Square. Service is also available to you online at and via the MyFlow App. The TopUp kiosk will remain at Heritage Square to continue to serve our pre-paid customers.

We thank you for being our loyal customers and look forward to serving you at our other locations soon.

As our business continues to evolve, we are making updates to our sports TV line up.

Chelsea TV will no longer be available worldwide as of June 30. As a result, we will remove it from our channel lineup. In addition, our partnership agreement with ManU TV will come to an end on June 30th and will also be removed from our line-up.

Our customers will still have access to their other favorite channels including Flow Sports, NBC Sports Network and ESPN.

We also want to take a moment to highlight the many enhancements we have made recently:

  • Addition of the UEFA Champions League and Europa League on Flow Sports. More LIVE matches than existed before
  • Multiple Concacaf tournaments including the Scotiabank Champions League, Concacaf League and confederation competitions on Flow Sports
  • Enhanced coverage of IAAF Diamond League on Extra channel and the Flow Sports App. 2019 Netball World Cup

For more information please contact our contact center - 1-800-804-2994. To add a sports package contact - 1-800-534-7253.

Got any additional questions? We are happy to help!

Call us

Call 1‑800‑804‑2994 if you're a Flow customer, or to join Flow call 1‑800‑534‑7253.